At SkyBags every effort is made to ensure the safe arrival of your shipment. We enforce simple packaging requirements to reduce the chances of accidental damage during transit. All customers must comply with these requirements.
Belongings must be packed into strong cardboard boxes, suitcases or sports bags.
Each box, bag or suitcase must not exceed 25kg.
All packages must be securely closed. For boxes they must be sufficiently taped with packaging tape. Bags and suitcases should be secured closed with a cable tie.
You will be supplied with labels which should be completed in full and attached to each bag, box and suitcase.
Please note our drivers can refuse to collect your shipment if the goods are not packed appropriately or individual packages exceed the maximum 25kg weight.
SkyBags can supply suitable packaging before we collect, simply add what you need during booking.
The cost of your shipment may be affected by the size of your box. The “volumetric weight” of your shipment is a theoretical weight based on the dimensions of your boxes/suitcases. Your chargeable weight is the higher of the actual weight and the volumetric weight. Contact us for more information.